You can claim your new MXM if you have transferred old MXM from Hitbtc but failed to receive in your account.
Please key in recipient's wallet when you withdrawn MXM from HitBTC
1. The address you submit must have received old MXM tokens from Hitbtc after Mar-25-2019 07:00:02 PM +UTC
2. Please submit your address before Oct-1-2019 11:59:59 PM +UTC and if your address is valid, new MXM will be distributed to you afterwards
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